With 50+ projects under my belt I have explored all sorts of problems across categories.
I have outlined some examples below or you can get in touch to get a copy of my portfolio.
- Worked with a UK Ombudsman to design B2B and B2C casework management concepts and prototypes.
- Helped a global FMCG company create an employee experience vision.
- Developed a life insurance proposition with behavioural learning functionality for a global reinsurer.
- Improving a charity’s palliative care services through service design, utilising emerging technologies to connect existing systems and processes.
- Worked with a global bank to create insurance propositions for their priority audiences.
- Worked with a nationwide pension-provider to create and implement a new customer segmentation into their business.
- Worked with a UK youth charity to create an engagement strategy, rooted in understanding the emotional impact on young people growing up with social media. You can read about that one here.
- Worked with the global R&D team of a leading cosmetics company to explore the cultural and behavioural significance of being a ‘Latina’ woman in North America.
- Helped a global football boot brand understand how to reposition its products to teenage boys in Europe.
- Worked with a global manufacturer to innovate its pipeline of “bedroom play” products for the Chinese market.