Lee Allen, Associate Partner at TH_NK
I had the pleasure of working with Amy on an insurance-focused customer research project and wouldn’t hesitate to do so again.
Amy is an excellent, dedicated and passionate researcher from planning to being in the field to analysing and synthesising findings.
Alongside these research skills, Amy is a great leader and can command a room full of stakeholders in either a workshop or presentation settings with grace and ease.
If you want to understand and empathise with your customer’s behaviours and unmet needs in greater detail, and then be able to act on this insight in the guise of new digital products and services, Amy is the person to help.